Presentation

LeFrenchMobile is a prepaid MVNO that has been launched in 2010 on the Orange network. The offer is fully in English and has attractive rates for France and the whole European Union.

It targets mostly tourists, business travelers, seasonal workers and international students.

The main competitive advantages are:

  • Customer service available in English, Arabic, French and Dutch.
  • Unlimited credit validity
  • Attractive rates everywhere in the European Union

There are two kinds of products:

  • SIM + CREDIT: these SIM cards are sold with a credit amount that is valid everywhere. The validity of the credit is unlimited.
  • SIM + DATA: these SIM cards are sold with a data bundle that is valid in France or everywhere in the European Union. The validity of depends on the data bundle.

Note: the SIM + CREDIT cards can also be used for data by converting the credit into a data bundle. For more information, check this page: www.lefrenchmobile.com/recharge

The LeFrenchMobile SIM cards do not have any validity limit. However, there are two rules:

  • When there is no activity on the line for a one-month period, a fee of 0,90€ is taken from the credit of the customer
  • When the customer is out of credit for more than 2 months, the line is terminated

 

Current Offers on the Website (as of 15 May 2020)

SIM Starter Kit France (€8.00 Retail Price)

This pack includes a SIM card + a data bundle of 100MB & 100 texts valid 30 days* to connect to mobile internet while in France. This pack includes a French phone number.

The tri-format SIM card (normal, micro, nano) is compatible with all unlocked devices.

The initial data bundle can be used to access mobile internet. Once the data bundle is exhausted, recharge your account with another data bundle for France or the EU or with credit (valid for calls, texts and data).

SIM Starter Kit Europe (€10.00 Retail Price)

This pack includes a SIM card + a data bundle of 100MB & 100 texts valid 30 days* to connect to mobile internet while in the EU. This pack includes a French phone number.

The tri-format SIM card (normal, micro, nano) is compatible with all unlocked devices.

The initial data bundle can be used to access mobile internet. Once the data bundle is exhausted, recharge your account with another data bundle for France or the EU or with credit (valid for calls, texts and data).

SIM + Data France (€16.95 Retail Price)

This pack includes a SIM card + a data bundle of 2 GB valid 90 days* to connect to mobile internet while in France. This pack includes a French phone number and a €2 FREE credit valid for calls & texts.

The tri-format SIM card (normal, micro, nano) is compatible with all unlocked devices.

The initial data bundle can be used to access mobile internet. Once the data bundle is exhausted, recharge your account with another data bundle for France or the EU or with credit (valid for calls, texts and data).

SIM + Data EU (€19.94 Retail Price)

This pack includes a SIM card + a data bundle of 2 GB valid 90 days* to connect to mobile internet in the European Union**. This pack includes a French phone number and a €2 FREE credit valid for calls & texts.

The tri-format SIM card (normal, micro, nano) is compatible with all unlocked devices

The initial data bundle can be used to access mobile internet. Once the data bundle is exhausted, recharge your account with another data bundle for France or the EU or with credit (valid for calls, texts and data).

SIM + Credit France (€25.00 Retail Price)

This pack includes a SIM card + €25 of prepaid credit valid in France. With this offer, receive a French phone number.

The credit is valid for all uses, which includes calls, texts and mobile internet. Once all credit is used, recharge your account with more credit or with a data bundle for France or the EU.

The tri-format SIM card (normal, micro, nano) is compatible with all unlocked devices.

Unlimited credit validity*

*subject to a monthly fee of €0.90 if the account is inactive for 1 month

SIM + Credit EU (€25.00 Retail Price)

This pack includes a SIM card + €25 of prepaid credit valid in the European Union*. With this offer, receive a French phone number.

The credit is valid for all uses, which includes calls, texts and mobile internet. Once all credit is used, recharge your account with more credit or with a data bundle for France or the EU.

The tri-format SIM card (normal, micro, nano) is compatible with all unlocked devices.

Unlimited credit validity**

*The 28 European Union countries include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom

**subject to a monthly fee of €0.90 if the account is inactive for 1 month

SIM + Mobile France (€45.00 Retail Price)

This pack includes an Energizer E10 dual SIM mobile phone + a SIM card + €25 of prepaid credit valid in France. With this offer, receive a French phone number.

The Dual SIM mobile phone offers a convenient way to receive calls and texts from both your local number and your LeFrenchMobile number. Place both SIM cards into this mobile device and it is no longer necessary to carry two mobile phones.

Unlimited credit validity*

*subject to a monthly fee of €0.90 if the account is inactive for 1 month

SIM + Mobile EU (€45.00 Retail Price)

This pack includes an Energizer E10 dual SIM mobile phone + a SIM card + €25 of prepaid credit valid in the European Union*. With this offer, receive a French phone number.

The Dual SIM mobile phone offers a convenient way to receive calls and texts from both your local number and your LeFrenchMobile number. Place both SIM cards into this mobile phone and eliminate the need to carry two mobile phones.

Unlimited credit validity**

*The 28 European Union countries include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, and the United Kingdom

**subject to a monthly fee of €0.90 if the account is inactive for 1 month

SIM + Hotspot France (€59.95 Retail Price)

This pack includes a Huawei E5330 mobile hotspot + a SIM card + a data bundle of 2 GB valid for 90 days* to connect to mobile internet in France.

The mobile hotspot can be connected to a 3G network to provide internet for up to 10 devices equipped with Wi-Fi.

The initial data bundle can be used to access mobile internet. Once the data bundle is exhausted, recharge your account with another data bundle for France or the EU.

SIM + Hotspot Europe (€69.95 Retail Price)

This pack includes a Huawei E5330 mobile hotspot + a SIM card + a data bundle of 2 GB valid 90 days* to connect to the mobile internet in the European Union**

The mobile hotspot can be connected to a 3G network to provide internet for up to 10 devices equipped with Wi-Fi.

The initial data bundle can be used to access mobile internet. Once the data bundle is exhausted, recharge your account with another data bundle for France or the EU.

 

Distribution channels

The offer is sold through two distribution channels:

Recharges

LeFrenchMobile SIM cards can be recharges through 4 different methods:

  • For credit and data bundles:
  • For credit only:
    • LeFrenchMobile vouchers. They are scratch cards sold by distributors and used to recharge credit. Customers use them by scratching them and sending the code to 22213 by text. Different credit amounts are available, but each physical card has a unique code.
    • The PaySafeCard network

The check the recharges currently available, go to www.lefrenchmobile.com/recharge

Recharge offers (as of 15 May 2020):

Product Validity Price
France 2GB 30 days €12
France 5GB 30 days €25
France 20GB 30 days €45
France 100GB 60 days €65
EU500MB 14 days €5
EU 2GB 30 days €15
EU 5GB 30 days €29
EU 20GB 30 days €69

 

The WebApp

MyLFM.eu is a mobile website that allows customers to:

  1. Check their balance,
  2. Recharge their account with credit or with a data bundle, or
  3. Change their account settings

Interweb Info

Website: https://www.lefrenchmobile.com

Social Media:

  • Facebook: https://www.facebook.com/LeFrenchMobile
  • Instagram: https://www.instagram.com/lefrenchmobile
  • Twitter: https://twitter.com/LeFrenchMobile

Contact eMail: customerservice@lefrenchmobile.com

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